We offer a range of medical services for patients over the age of 18 with non-life-threatening illnesses and injuries. Our state-of-the-art hospital is equipped with the latest technology and equipment to ensure accurate diagnoses and effective treatment.

We prioritise patient comfort and convenience, offering flexible appointment times and minimal wait times. Our friendly and compassionate staff will guide you through every step of your visit, from check-in to follow-up care.

We prioritise patient comfort and convenience, offering flexible appointment times and minimal wait times. Our friendly and compassionate staff will guide you through every step of your visit, from check-in to follow-up care.

We operate a walk-in service. You can also call to arrange a same-day appointment or be referred by your GP. (contact number to call + 44 (0) 207 244 4886)

Who can use this service?

We accept patients over the age of 18 years for serious but non-life-threatening injuries and illnesses.

Unfortunately, we cannot provide treatment for children or patients with pregnancy-related conditions.

What can the Urgent Care Centre treat?

We treat illnesses and injuries that are serious but not life-threatening, such as:

• Chest infections,
• Abdominal pain,
• Some gynaecological conditions,
• UTIs (urinary tract infection),
• Stomach aches,
• Ear infection,
• Kidney stones,
• Back pain,
• Fractures, sprains and strains,
• Minor head injuries,
• Burns, cuts and grazes,
• Sore throats/ tonsillitis.

Please note, this list is not exhaustive. We can also provide repeat prescriptions.

What can’t the Urgent Care Centre treat?

We cannot provide care for the following conditions: 

• Major trauma and severe head injuries,
• Heart attacks and strokes,
• Mental health conditions,
• Poisoning or medication overdose.

If you have a life-threatening emergency, you should always call 999 or go to your nearest NHS emergency department.

Opening hours:

We are open from 8am to 8pm, 365 days a year – including bank holidays.

How much does it cost for the self payers? How does it work for the patient with insurance?

For payment into Urgent care centre all patients are required to pay a £150 consultation fee, UK insurers do not cover the cost of urgent care treatment so all treatment will be self pay.

If a patient needs onward referral or treatment we will support the patient in calling their insurers to get authorisation:

+ 44 (0) 207 244 4886

Urgent Care Centre (UCC)